Tag: Social Business

Without an investment in social media skills and expertise, business will continue to be challenged in every aspect of adopting social media as an effective tool for business. For Marketers: A recent study by The Economist Business unit notes “While only 30 percent of the survey respondents said they “Strongly agree” with the statement that they are currently using technology to... Read More
Last weekend, The New York Times magazine, that glossy upscale Sunday print magazine, got a makeover in its’ traditional print format.  It also got re-imagined for the Web.  Marketing and Communications pros might want to dive into this re-imagining as they seek to think about their Websites and corporate news rooms, as well as the overall approach to business story-telling. I have noted... Read More
It's that time of the year:  People in the Unites States take a pause and give thanks.  It is also the time when the end of the year creeps up on all of us and we reflect on the year gone by and year ahead. While many of the festivities and focus are on family and friends, it is also a good time to give professional thanks and reflect on the year behind us and the opportunities for an... Read More
Erik Kessels installation art: a day of photos uploaded: The visual web is on a roll That momentum brings a new set of challenges for the digital, tech and social savvy business.  If listening, engaging and connecting in a largely text based environment was a challenge for many businesses, imagine the challenge posed by imagery with text and/or imagery alone.  How does a business listen to... Read More
Nice Car, lets drive!   The Social Media Road Trip For business and social media, the road trip started around 2005 without much of a map.   By 2010 many businesses were on their way to joining the road trip and adopting.  Today, it appears we may be at an intersection.  What turn do we take?  What road are we on?  Do we care about the real potential or is social marketing satisfactory?... Read More
 It was the fall of 2006, we sat around table at Rudy’s BBQ one evening and the Dell cafeteria during the day with Andy Sernovitz, Stan Joosten (P&G), Scott Wilder (with Intuit at the time) and the Dell community and conversation team, as it was known then. The blog council which became Socialmedia.org was created — a community for business leaders responsible for social efforts.... Read More
Dedicated social media staff in companies has increased by 10% in the last two years, according to the Altimeter team.  In many companies there are now dedicated social media staff in more than 13 departments from marketing and corporate communications to customer support, IT and HR.   Altimeter also has documented positive outcomes for marketing optimization, customer experience, brand health... Read More
People are our number one resource.   Heard it before?  It is now time to act on this premise for excellence in social media. To realize success as social communicators, social marketers or as a business undertaking initiatives and programs to become a social business, it was clear to me again last week this means understanding your own organizations’ social media skill or competency base... Read More
There are more than 38 million posts about the ROI of social media so I suppose the last thing we need is another one. But here is the issue.   ROI is an accounting and investment term, first and foremost. It implies that we can say the ROI of social media activity is say, 12.  We can’t say that. What we can say is that social media has different values to business depending on what... Read More
Not only did I survive being off the grid for a week, I personally feel refreshed and had a chance to put some old things into new perspective. It’s why I am coming back to an old proposition that I think still has merit.  Social media is about more than marketing.  The attractiveness of "social business" makes for an amazing, maybe even beautiful future for business. Nature, solitude,... Read More