Much has been written about the various crises impacting Uber these days. Much also has been written about how the crises arise from Uber’s aggressive corporate culture and about the need for more maturity in its approach to business and within the leadership team. In fact, the incidents impacting Uber are actually impacting each and every stakeholder a business requires for... Read More
Tag: customer relationships
In “Naked Conversations” Shel Israel and Robert Scoble outlined how social media (then blogs) would change the way business “talked with customers.” In “Age of Context”, Israel and Scoble wrote about mobil, sensors and data and how they were changing business and our lives. This time, in Lethal Generosity, Shel Israel, as always, breaks further ground drawing on “Age of Context”... Read More
